Art. 1 - DEFINITIONS
1.1."Site" is the website care.oslv.com, dedicated to the sale of OSLV ITALIA srl products. 1.2."Customer" is the person (natural or legal person) who makes the purchase on the Site, accepting the general conditions of sale. 1.4. "Order" is the request form for the goods for sale, filled out by the Customer via the Site. 1.5. "Products" are the goods offered for sale on the Site, based on the general conditions of sale. 1.7. "Price" is the price for the sale of the goods, including shipping costs. 1.8. "Parties" are OSLV ITALIA srl and the Customer.
Art. 2 - SALE OF PRODUCTS
2.1. The Products are offered for sale based on the terms and conditions published on the Site at the time of the Order. 2.2. The sale is considered concluded and binding for the Parties when OSLV ITALIA srl sends the order confirmation to the Customer's email address, indicated by the same in the registration on the Site. 2.4. Prices and products may be subject to change, without the need for prior notice.
Art. 3 - DELIVERY TIMES AND METHODS
3.1. The delivery of the Products to the shipping address indicated by the Customer in the Order is carried out by courier. 3.2. Product delivery times: the delivery time of the products may vary depending on availability, production times and the country of destination. 3.3. In the event of unavailability of one or more Products subsequent to the Order, OSLV ITALIA srl may proceed with the shipment of the other Products ordered by the Customer. Partial delivery is considered valid and does not entitle the Customer to refuse delivery, compensation or indemnity. 3.4. Upon delivery, ownership and risk relating to the transport of the Products are transferred to the Customer.
Art. 4 - CUSTOMER OBLIGATIONS
4.1. To purchase the Products, the customer can register on the Site, or even without registering, but in any case providing the data necessary for processing the Order and shipping/delivery of the Products. Any registration is free and required only at the time of the first purchase. The Customer undertakes to communicate correct, truthful and complete data regarding: personal details, personal contact details, other information useful for processing the Order. 4.2. The Customer will pay the Price of the Products purchased and will keep a copy of the purchase confirmation sent by care.oslv.com to the email address indicated by the Customer when registering on the site.
Art. 5 - PRICE AND PAYMENT
5.1. Prices are expressed in Euro (€) and do not include the Value Added Tax (VAT) in force for the respective product categories to which they belong. 5.2. The total Price resulting at the end of the Order includes shipping costs, but not any customs duties and/or additional sales taxes, necessary for the importation of the goods into foreign territory. Any additional charges for customs clearance operations will be exclusively borne by the recipient of the shipment. 5.3. Payment of the Price must be made at the time of the order, for advance payment by Credit Card/Paypal or by bank transfer.
Art. 6 - FORCE MAJEURE
6.1. The Parties will not be liable for delays in fulfilling their obligations, for the purposes of the sale, if such delay is caused by circumstances beyond their reasonable control. The Party in delay due to force majeure will be entitled to an extension of the terms, necessary to fulfill such obligations.
Art. 7 - COPYRIGHT & TRADEMARKS
7.1. Trademarks, logos and other distinctive signs of various kinds present on the Site belong to their respective owners. 7.2. The use of trademarks, logos and other distinctive signs - including reproduction on other websites - by unauthorized third parties is prohibited. 7.3 The contents of the Site (texts, graphics, animation and images) are protected by copyright.
Art. 8 - ART. 52 SS. D.LGS. 206/2005
8.1. In accordance with the provisions of art. 52 ss. D.Lgs. 206/2005, the right of withdrawal consists in the right of the Customer to withdraw from the Contract, returning the purchased Products with consequent reimbursement of the Price. 8.2 The right of withdrawal is a right of natural persons who act for purposes not directly related to any professional activity carried out. Therefore, retailers and companies are excluded from this right. 8.3 To exercise the right of withdrawal, you must send written communication via email to the following email address oslvcare@oslvitalia.it within 14 calendar days. 8.4. To exercise the right of withdrawal, you must return the purchased Products, in good condition and with the original labels not removed. The packaging of the products must be accurate, in order to safeguard the packaging.
Art. 9 - PRIVACY
9.1. The data communicated by the Customer necessary for the execution of the sale are processed in accordance with the provisions of the EU General Regulation 2016/679 (hereinafter "GDPR") on "Protection of personal data". For any other information, consult the "PRIVACY" section.
Art. 10 - ENTIRE AGREEMENT
10.1. Each individual sale replaces all previous contracts, agreements and understandings between the Parties and constitutes the entire agreement between the Parties regarding the object of the sale, together with the Order, the general conditions relating to the use of the Site and the conditions relating to the registration service.
Art. 11 - COMMUNICATIONS
11.1. All communications between the Parties must be made in writing and sent to the address in the Order. Communications sent to the email address of the other party, indicated on the Site and in the Order, are also considered to be sent in writing.
Art. 12 - LANGUAGE
12.1. The sale is made in English. In case of discrepancies in the translation, the Italian version will prevail
Art. 13 - APPLICABLE LAW AND JURISDICTION
13.1. The sale will be governed and interpreted in accordance with Italian law. 13.2. The Parties agree that the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. 13.3. For any dispute arising from the sale or related to it, the court of Teramo will have jurisdiction.
For any other information, consult the "GENERAL INFORMATION" section
